![]() Further investigation with the user indicated that the application was purchased over six years ago in 2011 and it probably ran without issues under Windows 7. Now it’s time to investigate LinkCollector. in minidump files, the culprit lies in the application itself, or an add-on the app is using. When Windows Kernel files appear in such scenarios, e.g. NOTE: The Windows Kernel doesn’t create application crashes as kernel and user apps like LinkCollector or Outlook run in different system spaces. The file checks out, and carries a proper signature from Microsoft. Checking faulting module digital signature But, we want to be on the safe side) (See Figure 6.)įigure 6. (Given the file name and its location it is fair to assume that this is part of the Windows 10 kernel and is a legitimate Windows file. ![]() If this a problem file? Let’s take a closer look at Kernelbase.dll. ![]() Investigating the details, Kernelbase.dll is faulting launching LinkCollector executable. Let’s see what we can learn from the details view: (See Figure 6.) The second entry is a bookmark manager app ( LinkCollector) an older application that has been used by this user for several years. If I can update to this or a newer McAfee product version the issue with McAfee is solved! Investigation faulting applications.Ī quick search for svchost.exe_MapsBroker finds an article from McAfee outlining that the issue was resolved in McAfee Antivirus version 10.1.2. Now let’s click on the View technical details link in the Action column: (See Figure 5.)įigure 5. We need additional information on what either application does, or if it has any decencies. This system shows two critical events on June 29th, MapsBroker and LinkCollector are both crashing at some point. Warning, Information – in order of occurrence. Investigating events in the Reliability Monitor.Įach column represents a date (Day or Week) based on the View By selection on the top of the graphic, with the relevant events listed underneath, grouped by their severity - Critical. Performance monitor uses both data collections (counters and events) to create a visual summary of performance relevant events that occurred on the system in a format that can be easily understood. Outlook send/receive activity, Word opening a document and so forth) are individually tracked and the information is saved as event trace data. Like your car's onboard computer constantly monitors critical performance values such as fuel consumption, tire pressure, engine RPMs and valve load, Windows constantly monitors the system state of the operating system between initial logon and the system shutdown.Ĭritical system components (memory, data drives, fans and CPU) are constantly probed and the results are collected in Performance Counters. This may explain why the tool is relatively unknown and is underutilized.įigure 3. This feature was originally intended to be used by system administrators (admins) running Windows Server 2008, not on Windows user based systems. The third option for starting Reliability Monitor is by opening up the Windows Run Box (Windows Key + R) and type the command: perfmon /rel then press the Enter key. Reliability Monitor on the start menu search Just type the magic letters " reliab" (without quotation marks) and click on View reliability history. You can also access the Reliability Monitor through the Windows search box from Start Menu. Windows Reliability Monitor is located inside the Windows Control Panel under System and Security\Security and Maintenance. Windows Reliability Monitor is a Windows application that assists you in the identification of software issues in the Windows operating system that may affect the system performance and reliability. No submissions about memes, jokes, meta, or hypothetical / dream builds.Summary: "Windows Reliability Monitor – The Best Troubleshooting Tool you didn’t know existed".No titles that are all-caps, clickbait, PSAs, pro-tips or contain emoji.No submissions about retailer or customer service experiences.No submissions about sales, deals or unauthorized giveaways.No submissions about hardware news, rumors, or reviews.Please keep in mind that we are here to help you build a computer, not to build it for you. Submit Build Help/Ready post Submit Troubleshooting post Submit other post New Here? BuildAPC Beginner's Guide Live Chat on Discord Daily Simple Questions threads
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